Online booking made easy

Book-Online is a fully configurable, online booking system for community centres, sports venues and businesses.


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About us

An overview of Book-Online

What is Book-Online?

Book-Online offers a fully configurable website combined with an online facility booking system. Each booking system has its own URL (book-online.co.uk/centre-name), editable web pages and allows administrators to set up their facilities and resources, upload pictures and manage pricing, payment and terms of use. It also features a facilities calendar which shows potential users which rooms are available to hire.

The fully functioned administration mode enables multiple volunteers to manage the booking process from their own PC or laptop; the system calculates the booking cost based on the facilities and times selected and can either automatically generate a single invoice or allows the administrator to create a custom invoice for the booking. The bookings tracking feature allows treasurers to reconcile payments against bookings and helps to keep track of invoices and payments.

Save time on administration

Volunteer time is precious but often they cannot commit to being "in the office" all the time to take bookings and reply to booking queries. Book-Online allows multiple admins to work remotely and collaborate to ensure that bookings are managed efficiently from initial contact to final payment. No more conflicting bookings and everyone has the information they need to make each booking a success.

Public calendar & estimates

Prospective customers can check the online calendar to find out when rooms are free. They can view the facilities on offer and make provisional bookings without having to contact the centre. The system automatically generates an estimate of cost based on the times and resources selected in real time so that a customer can decide if they wish to proceed to make a booking or not. When a booking is made, the system alerts both the customer and the administrator to the booking request via email.

Invoicing can be time consuming, our system helps you generate, send and track invoices and payments at the click of a button.

Reporting tools

Built in reports provide the duty volunteer with the day or week's bookings, room configurations, equipment requirements - all in real time avoiding out of date paper copies. Other reports track income per room, space usage, to give a complete picture of how the centre is being utilised and to assist in future resource planning.

Booking system calendar

Booking system invoicing

Our Customers

Book-Online is used by community buildings, village halls, sports centres and small businesses across the South West. In this section, you can see some examples of how other centres have customised their Book-Online systems.

Get in touch with us today for a referral to a local community centre that uses Book-Online.

Community Centre @ Christ Church
Christ Church

The Community Centre @ Christ Church is an exciting new space at the heart of Old Town, Swindon. It replaces the old leisure centre that has given loyal service to the local community for over 40 years.

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Pinetrees Community Centre
Pinetrees Centre

Pinetrees, is a modern community centre situated in Pinehurst, Swindon. Since opening its doors in 2012 it has been a venue for a wide range of local and national community activities and events.

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The Meeting Place
The Meeting Place

The Meeting Place is a beautiful space in the village of Westbourne, near Portsmouth, providing good quality contemporary and cost-effective facilities for a wide range of community and family activities.

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1075

Days since launch

7417

Customers

11932

Bookings

Key features

Key features of Book-Online

Public calendar

An always up-to-date public facing calendar helps cut down on enquiries for timeslots that have already been booked

One-click invoicing

Your booking administrators can generate and email invoices for bookings with a single click

Reporting tools

Manage facility & resource requirements, monitor occupany rates and keep track of overdue invoices and unpaid bills

Customisable website

Add your logo, set the font & colour scheme and upload photos to personalise your booking system

Facebook & Twitter

Post your news articles, upcoming activities and public bookings to your Facebook and Twitter accounts

Website analytics

Keep track of how people are interacting with the system with the analytics dashboard powered by Google

PayPal & Stripe

You can connect a PayPal and/or Stripe account to Book-Online to take online payments for your bookings

Training & setup

We provide face-to-face training and setup support for up to 3 users and 3 months of follow up telephone support

Technical support

Technical support is available by phone and email on weekdays. Please refer to the pricing plans for details

EU privacy compliant

Book-Online transfers and stores data in compliance with the EU Data Protection Directive (Directive 95/46/EC)

Encryption

All data transfers to and from the Book-Online servers are protected with the latest encryption tools from Amazon

GDPR compliant

Newly launched features in Book-Online will help you meet your obligations to ensure you are GDPR compliant

Pricing plans

You can try Book-Online for free for 30 days without obligation

Small centres

 £ 30 /mo

10% discount when paying annually

  • £0 - £20,000 p.a.
    Centre income

  • Unlimited customers

  • Unlimited bookings

  • Manage facilities at one location

  • Email support
    Replies within 72 hours

Large centres

 £ 50 /mo

10% discount when paying annually

  • £20,001 - £50,000 p.a.
    Centre income

  • Unlimited customers

  • Unlimited bookings

  • Manage facilities at two locations

  • Email support
    Replies within 24 hours

  • Occupancy & financial reports

Organisations

 £ 100 /mo

10% discount when paying annually

  • £50,000 + p.a.
    Centre(s) income

  • Unlimited customers

  • Unlimited bookings

  • Manage facilities at multiple locations

  • Email & telephone support
    Replies within 24 hours

  • Occupancy & financial reports

  • Website visitor analytics

More info

Demo system and FAQ

Test the Demo Centre

You can try out our demo booking system by make bookings as a customer and/or contacting us at sales@book-online.co.uk to get an admin account and password to experience the full functionality of the system.

Test Demo System

To assist you in setting up your website booking system, we provide one day training and set up support for £300 for up to three users. This includes three months telephone support to ensure you get off to a smooth start. After this initial period, if required, you can choose our annual support contract which gives unlimited telephone support for £30 per quarter.

The system is designed to act as a fully featured website and booking system. As such, it represents great value, enabling volunteers to create a professional web presence. Built-in content management complements the on-line booking functionality enabling news, activities and events to be promoted keeping the site live and up to date which, in turn, keeps it up the search engine rankings. You can also easily link out to a Facebook or Twitter account.

Book-Online can handle multiple pricing regimes as well as user definable peak/off-peak period pricing. This generates an initial, system estimate of cost as a provisional booking request is being made. Bookings are always fair - they are made on a first come first served basis. Automated pricing can be overridden if required but pricing rules help to ensure consistency for room pricing.

Book-Online can be integrated with any PayPal or Stripe account to accept online payments for bookings. The system can also be configured to feature your bank details or other payment methods and these settings are reflected on the invoices produced. The system enables treasurers or cashiers to reconcile payments made against bookings and can produce income and debtor reports to help you keep track of your finances.

We think you will be delighted with the help that Book-Online can provide to your volunteers to enable smooth, time efficient and effective booking and centre management. We do ask for a minimum of six months advance payment but should you decide the system is not for you, just give us 30 days' notice - we will extract a copy of your booking data and let you have it in either TXT or CSV format and refund any complete months back to you.